Transforming Public Services
– by Prof. Colin Coulson-Thomas
Is there an affordable route to public service transformation and high quality public services and high performance public organisations? Could we put an end to costly public sector restructuring? Are there practical steps that could be taken relatively quickly that would make it easier for front-line work groups to do difficult jobs and also have a beneficial impact on the users of public services?
Is there a better and more cost effective and flexible way of providing your people with the knowledge and support to cope and excel at all stages of a transformation journey, or when venturing into an unknown future?