Research Reports

Transforming Knowledge Management

TKPA quicker and affordable route to high performance organisations
Author: Colin Coulson-Thomas

Published by Policy Publications in association with Adaptation
ISBN: 978-1-872980-24-9

Many knowledge management initiatives have been excessively general and overly complex, and they have not delivered hoped for results. A more focused and flexible approach is required that can quickly impact upon performance, achieve multiple objectives and provide clear benefits to both people and organisations.

This 223 page research based A4 report questions ‘traditional’ approaches to knowledge management and sets out a more affordable route to achieving greater returns on investment and building a high performance organisation. The report contains mini-case studies that illustrate a successful response to a generic challenge facing organisations. For each organisation the mini-case study briefly presents the problem addressed, what was done, results achieved and subsequent situation, what made difference and main learning points.

For further information and to buy the report:
http://www.policypublications.com/transforming_knowledge_management.php

Talent Management 2

talentmanagementbookA quicker and more cost effective route to the high performance organisation
Author: Colin Coulson-Thomas

Published by Policy Publications in association with Adaptation
ISBN 978-1-872980-20-1

Many talent management programmes are unaffordable and destined to fail. Talented people can be costly to recruit and difficult to manage and retain. Fortunes are spent on expensive people who are not engaged, effectively used, or properly supported.

This 184 page A4 size report sets out a practical and affordable route to building high performance organisations and quickly achieving multiple objectives. The approach it recommends can avoid traditional trade-offs and benefits people and organisations. The report contains mini-case studies that illustrate a successful response to a generic challenge facing organisations. For each organisation the mini-case study briefly presents the problem addressed, what was done, results achieved and subsequent situation, what made difference and main learning points.

For further information and to buy the report:
http://www.policypublications.com/talent_management2.php

Transforming Public Services

TPS Lo-res RGB jpg for internet use (front only)A quicker and more cost effective route to the high performance organisation
Author: Colin Coulson-Thomas

Published by Policy Publications in association with Adaptation
ISBN 978-1-872980-54-6

Many areas of the public sector face financial constraints and/or increases in demand that are outstripping available resources. At the same time policy makers and the public are impatient for responses and results. While still calling for improvements and new initiatives, they may not be prepared to wait for multi-year transformation programmes to deliver results, even if these were cost effective and likely to succeed.

This 200 page A4 size report sets out a practical route to transforming public services, building high performance organisations and quickly achieving multiple objectives. The approach can avoid traditional trade-offs and benefits people and organisations. The report contains mini-case studies that illustrate a successful response to a generic challenge facing organisations. For each organisation the mini-case study briefly presents the problem addressed, what was done, results achieved and subsequent situation, what made difference and main learning points.

For further information and to buy the report:
http://www.policypublications.com/transforming_public_services.php

Developing a Corporate Learning Strategy

Developing a Corporate Learning Strategy cover 001The key knowledge management challenge for the HR function
Author: Colin Coulson-Thomas.

Published by Policy Publications in association with the University of Luton
ISBN: 1-872980-61-9

Learn from the experience of other companies how to improve corporate learning. Based on in-depth research involving 69 organisations with 460,000 employees, this 239 page A4 report can be used to review your organisation’s learning strategy, brief your top management team on learning and knowledge management issues, decide whether and how to set up a ‘corporate university’ or centre of learning, focus on the new learning agenda, develop a strategy to create knowledge entrepreneurs, and discover ways of generating add-on revenues from corporate learning activities.

Nine policy issues are examined in depth, including developing the skills and assembling the internal and external capabilities to build a learning organisation. The report contains diagrams, checklists and 13 revealing case studies which should help you to ensure your organisation’s corporate learning strategy adds value for customers and shareholders.

For further information and to buy the report:
http://www.policypublications.com/developing_a_corporate_learning_strategy.php

Managing Intellectual Capital to Grow Shareholder Value

MICGSV 002How the top management team can build new value into the business

Executive Editor: Colin Coulson-Thomas
Author: Sara Perrin.

Published by Policy Publications in association with Financial Director and the University of Luton
ISBN: 1-872980-02-3

Learn from the experience of other companies how to exploit your intellectual capital. Based on in-depth research in 51 companies, this 157 page A4 report shows how the top management team can build new value into the business by harnessing intellectual capital and “know-how” more successfully. More than 20 charts contrast the experience of the leader and laggard companies – providing a unique source of guidance to help you focus your company’s resources on the critical issues that make a real difference.

The report which also contains seven full-length case studies should help you to identify overlooked areas of intellectual capital, develop new approaches to measuring, representing and reporting your achievements, consider the roles different management functions should play, address key people and cultural issues, and develop a strategy for harvesting more value from intellectual capital.

For further information and to buy the report:
http://www.policypublications.com/managing_intellectual_capital_grow_shareholder_value.php

The Responsive Organisation: Re-engineering new patterns of work

The Responsive Organisation coverExecutive Editor and Principal Author: Colin Coulson-Thomas

Published by Policy Publications in association with the University of Luton
ISBNs: 1-872980-06-6, 1-872980-11-2 and 1-872980-16-3

A three volume boxed set of A4 reports resulting from a pan-European investigation of business restructuring and re-engineering with a particular focus upon the introduction of new ways of working. The boxed set comprises a 159 page re-engineering methodology manual, a 169 page report containing 21 structured case studies, and a 138 page report containing briefings on teleworking and notes on 101 re-engineering techniques. The six-stage re-engineering methodology includes details of the purpose of each stage along with the work to be done; typical/possible outputs; critical success factors; teleworking opportunities and issues; pitfalls, obstacles, barriers and constraints; any diagnostics/checklists that specifically relate to teleworking; other relevant tools and techniques; and a summary and checklist.

For each stage of the six stage re-engineering methodology for re-engineering organisations and processes for new patterns of work a description of the stage is provided, along with the work to be done, typical/possible outputs, critical success factors, teleworking opportunities and issues, pitfalls, obstacles, barriers and constraints, any diagnostics/checklists that specifically relate to teleworking, any other relevant tools and techniques and a summary and checklist.

For further information and to buy the boxed set of reports:
http://www.policypublications.com/the_responsive_organisation_reengineering.php

Effective Purchasing, the critical success factors

Effective Purchasing report coverExecutive Editor: Colin Coulson-Thomas
Author: Paddy FitzGerald.

Published by Policy Publications in association with the University of Luton and supported by The European Institute of Purchasing Management
ISBN: 1-872980-71-6

Learn from the experience of other companies how to improve corporate purchasing. Based on in-depth research covering the purchasing functions and activities of 296 European companies, this 175 page A4 report can be used to review your organisation’s purchasing strategy and practice, brief your top management team on purchasing issues, assess where you stand in relation to approaches adopted in other countries and identify opportunities to derive more value from your purchasing function. Nine policy issues are examined in depth, including relationships with suppliers, outsourcing and ways of measuring purchasing performance. The report contains 79 diagrams, country statistics and checklists of key action points to help ensure your organisation’s corporate purchasing contributes to the bottom line and enhances competitiveness.

For further information and to buy the report:
http://www.policypublications.com/effective_purchasing_the_critical_success_factors.php

Winning New Business: the Critical Success Factors

Winning New Business report(See also Resource Pack section)
Authors: Colin Coulson-Thomas, Carol Kennedy, Matthew O’Connor

Published in association with the Centre for Competitiveness
ISBN: 1-872980-22-8

A 172 page A4 format report based on the real life experience of over 300 companies. It explores the key factors which lead to success in winning new business. On each of more than 50 bidding activities and issues, there are charts which show how top quartile new business winners compare with bottom quartile and the average. The report includes 26 detailed checklists which take you through every aspect of pitching for new business.

For further information and to buy resource pack of which this report is an element:
http://www.policypublications.com/WNB_best_practice_resource_pack.php

Bidding for Business: the Skills Agenda

BfB the Skills Agenda (2)(See also Resource Pack section)

Executive Editor: Colin Coulson-Thomas

Published by Policy Publications
ISBN: 1-872980-27-9

A set of 30 loose-leaf and inter-linked tools – frameworks, tables, charts, worksheets, checklists – designed to help managers in the practicalities of bidding for business. The worksheets are based on those actually used by a major multinational to win millions of pounds of new business. The flexible tools help you to organise every aspect of a bid from deciding the initial strategy through to debriefing the bid team after you win.

For further information and to buy resource pack of which this report is an element:
http://www.policypublications.com/WNB_best_practice_resource_pack.php

Pricing for Profit: the Critical Success Factors

pricing for profit coverA Chartered Institute of Marketing report published by Policy Publications in association with the Centre for Competitiveness

Author: Colin Coulson-Thomas
ISBN: 1-872980-17-1

Review pricing strategies that really work, align pricing policies with business objectives and discover how to price for improved profit margins. This 104 page A4 report shows how some companies are much more effective than others at using pricing management to help achieve business objectives, such as growing market share or improving profitability. It is based on research into 73 companies’ pricing policies and practices. The companies examined range in size from under £10m turnover to more than £1bn.

The report examines who should be involved in pricing decisions, 15 issues effecting price sensitivity, 10 price-oriented factors and nine cost-oriented factors which can drive pricing decisions, 13 pricing tactics which companies use, 9 ways of improving the profitability of individual customers, 14 tactics for defending your prices against competitive attack, 13 different sources of information and nine tools and techniques you could use to help take more successful pricing decisions. The report also includes a self-assessment questionnaire you can use to compare your own company’s performance both against the average of other companies and those leaders who achieve more business success with pricing.

For further information and to buy the report:
http://www.policypublications.com/pricing_for_profit.php

Winning New Business in Management Consultancy, the critical success factors

WNB in Management consultancy coverExecutive Editor: Colin Coulson-Thomas
Author: Mick James

Published by Policy Publications in association with the Institute of Management Consultancy and the University of Luton

ISBN: 1-872980-41-4

Drawing upon data on 128 activities and issues concerned with winning business and interviews to gain further insights this 112 page A4 report provides comparisons with the most successful and average performers. They examine why firms want to secure more business and the different roles people play in the process. They reveal why some firms are better than others at getting business from certain sources, making themselves attractive to potential clients, winning new business from existing clients and proactively seeking new business through different techniques. They also examine qualification, proposal preparation, negotiating a successful close and learning from new business pitches.

For further information and to buy the report:

http://www.policypublications.com/WNB_management_consultancy.php

Winning New Business in PR & Marketing Consultancy, the critical success factors

WNB in PR and Marketing consultancy report cover (1)Executive Editor: Colin Coulson-Thomas
Author: Mick James.

Published by Policy Publications in association with the University of Luton
ISBN: 1-872980-81-3

Drawing upon data on 128 activities and issues concerned with winning business and interviews to gain further insights this 118 page A4 report provides comparisons with the most successful and average performers. They examine why firms want to secure more business and the different roles people play in the process. They reveal why some firms are better than others at getting business from certain sources, making themselves attractive to potential clients, winning new business from existing clients and proactively seeking new business through different techniques. They also examine qualification, proposal preparation, negotiating a successful close and learning from new business pitches.

For further information and to buy the report:
http://www.policypublications.com/WNB_PR_marketing.php

Winning New Business in Accountancy, the critical success factors

WNB in the Accountancy Profession report coverExecutive Editor: Colin Coulson-Thomas
Author: Mick James.

Published by Policy Publications in association with the University of Luton

ISBN: 1-872980-91-0

Drawing upon data on 128 activities and issues concerned with winning business and interviews to gain further insights this 112 page A4 report provides comparisons with the most successful and average performers. They examine why firms want to secure more business and the different roles people play in the process. They reveal why some firms are better than others at getting business from certain sources, making themselves attractive to potential clients, winning new business from existing clients and proactively seeking new business through different techniques. They also examine qualification, proposal preparation, negotiating a successful close and learning from new business pitches.

For further information and to buy the report:

http://www.policypublications.com/WNB_accountancy.php

Winning New Business in the Legal Profession, the critical success factors

WNB in the Legal Profession report coverExecutive Editor: Colin Coulson-Thomas
Author: Mike Hally.

Published by Policy Publications in association with the University of Luton
ISBN: 1-872980-96-1

Drawing upon data on 128 activities and issues concerned with winning business and interviews to gain further insights this 98 page A4 report provides comparisons with the most successful and average performers. They examine why firms want to secure more business and the different roles people play in the process. They reveal why some firms are better than others at getting business from certain sources, making themselves attractive to potential clients, winning new business from existing clients and proactively seeking new business through different techniques. They also examine qualification, proposal preparation, negotiating a successful close and learning from new business pitches.

For further information and to buy the report:
http://www.policypublications.com/WNB_the_legal_profession.php

Winning New Business in Engineering Consultancy, the critical success factors

WNB in Engineering consultancy report coverExecutive Editor: Colin Coulson-Thomas
Author: Neil Harris.

Published by Policy Publications in association with the Association of Consulting Engineers and the University of Luton

ISBN: 1-872980-07-4

Drawing upon data on 128 activities and issues concerned with winning business and interviews to gain further insights this 106 page A4 report provides comparisons with the most successful and average performers. They examine why firms want to secure more business and the different roles people play in the process. They reveal why some firms are better than others at getting business from certain sources, making themselves attractive to potential clients, winning new business from existing clients and proactively seeking new business through different techniques. They also examine qualification, proposal preparation, negotiating a successful close and learning from new business pitches.

For further information and to buy the report:

http://www.policypublications.com/WNB_engineering.php

Winning New Business in IT & Telecoms Consultancy, the critical success factors

WNB in IT and Telecoms report coverExecutive Editor: Colin Coulson-Thomas
Author: Mick James.

Published by Policy Publications in association with the University of Luton

ISBN: 1-872980-86-4

Drawing upon data on 128 activities and issues concerned with winning business and interviews to gain further insights this 112 page A4 report provides comparisons with the most successful and average performers. They examine why firms want to secure more business and the different roles people play in the process. They reveal why some firms are better than others at getting business from certain sources, making themselves attractive to potential clients, winning new business from existing clients and proactively seeking new business through different techniques. They also examine qualification, proposal preparation, negotiating a successful close and learning from new business pitches.

For further information and to buy the report:

http://www.policypublications.com/WNB_IT_telecoms.php

Winning New Business in Advertising, the critical success factors

WNB in Advertising (1)Executive Editor: Colin Coulson-Thomas
Author: Mick James.

Published by Policy Publications in association with the Institute of Practitioners in Advertising and the University of Luton

ISBN: 1-872980-51-1

Drawing upon data on 128 activities and issues concerned with winning business and interviews to gain further insights this 120 page A4 report provides comparisons with the most successful and average performers. They examine why firms want to secure more business and the different roles people play in the process. They reveal why some firms are better than others at getting business from certain sources, making themselves attractive to potential clients, winning new business from existing clients and proactively seeking new business through different techniques. They also examine qualification, proposal preparation, negotiating a successful close and learning from new business pitches.

For further information and to buy the report:

http://www.policypublications.com/WNB_advertising.php

Winning Major Bids, the critical success factors

WMB coverExecutive Editor: Colin Coulson-Thomas
Authors: Carol Kennedy and Matthew O’Connor

Published by Policy Publications in association with Marketing Business and the University of Luton
ISBN: 1-872980-26-0

Learn from the experience of other companies how to become more successful at competitive bidding. This 128 page A4 report provides a best practice blueprint for improving contract bidding performance. Based on research in 293 companies with a combined turnover of £65 billion, it shows what separates the most from the least successful companies when they bid for new contracts. The report contains hard facts on 47 management activities across four key management areas – positioning a company to attract bids, understanding and communicating with the customer, developing a winning bid team and negotiating to a successful close. It contains six full-length case studies, and is a must for companies that want to win more new business.

For further information and to buy the report:
http://www.policypublications.com/winning_major_bids.php

The Competitive Network

competive network coverExecutive Editor Colin Coulson-Thomas
Author:  Peter Bartram

Published by  Policy Publications in association with the University of Luton
ISBN: 1-872980-26-0

A 259 page A4 report which provides a methodology for the re-engineering of supply chains through the enabling technologies of electronic commerce/e-business.  It includes nine detailed case studies. The purpose of each stage of the methodology is given along with the work to be done; typical/possible outputs; critical success factors; electronic commerce opportunities and issues; pitfalls, obstacles, barriers and constraints; any diagnostics/checklists that relate to supply chains; other relevant tools and techniques; and a summary and checklist.

For each stage of the six stage re-engineering methodology for re-engineering organisations and processes for new patterns of work a description of the stage is provided, along with the work to be done, typical/possible outputs, critical success factors, teleworking opportunities and issues, pitfalls, obstacles, barriers and constraints, any diagnostics/checklists that specifically relate to teleworking, any other relevant tools and techniques and a summary and checklist.

For each stage of the six stage re-engineering methodology for combining electronic commerce with business re-engineering to build value-creating supply chains and win new markets a description of the stage is provided, along with the work to be done, typical/possible outputs, critical success factors, electronic commerce opportunities and issues, pitfalls, obstacles, barriers and constraints, any diagnostics/checklists that specifically relate to supply chains, any other relevant tools and techniques, and a summary and checklist.

For further information and to buy the report:
http://www.policypublications.com/the_competitive_network.php

Leave a Reply