The Leadership Team
Dr. / Prof. Colin Coulson-Thomas, Chairman & Business Mentor
is an authority on director, board, business, know-how and talent development. He counsels corporate leaders, professional firms and public bodies, and has advised over 100 boards on improving board and/or corporate performance. He also leads the Winning Companies; Winning People and winning business research and best practice programmes and has reviewed the business and related talent development processes and practices of over 100 companies. Colin helps boards and entrepreneurial teams to create and exploit knowledge, develop and support talent, differentiate their offerings and build their businesses.
Dr / Prof. Coulson-Thomas Chairman & Business Mentor
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Colin served for ten years on the Board of Moorfields Eye Hospital and for six years as Deputy Chairman of the London Electricity Consultative Council. He served two terms of office on the Council for Professions Supplementary to Medicine as the representative of HM Privy Council and nine years on the National Biological Standards Board. He has also served as an elected member of a London local authority and as a member of a community health council and the governing bodies of schools. He has also been a non-executive director of NHS Cambridgeshire and of NHS Peterborough where he was chair of the audit and governance committee, and a Governor of the Peterborough and Stamford Hospitals NHS Foundation Trust. Currently, he is a Lay Member of the General Osteopathic Council and chair of the body’s statutory Education and Registration Standards Committee, and chair of the Group Risk Committee of United Learning.
An experienced chairman of award winning companies, Colin also consults internationally and is a member of the academic team at the business school of the University of Greenwich to where he moved after four years as Professor of Direction and Leadership at the University of Lincoln. He draws upon his experience as the Process Vision Holder of major business and market transformation projects at home and abroad when advising boards on corporate direction, transformation, learning and knowledge entrepreneurship. Colin served for 20 years on various committees of the UK Institute of Directors, including on the Professional Accreditation Committee and Board of Examiners, and for five years on the Corporate Governance and Risk Management Committee of the Association of Chartered Certified Accountants (ACCA). He is currently a member of ACCA’s global Governance, Risk and Performance Forum.
Formerly chairman of ASK Europe plc for eight years, Colin served five years on the Council of the Foundation for Science and Technology and four years as Corporate Affairs Adviser to the British Institute of Management. He is a past Chairman of the Crossbencher parliamentary liaison programme, a past Chairman of the Bow Group and a past Chairman and past President of the Focus Group. He has served on various other corporate boards and the governing bodies of representative, professional, learned, and voluntary institutes, societies and associations, including as chairman and president. He serves on the Advisory Board of the EMPI Sustainability Centre.
Colin led the European Commission’s COBRA initiative which examined restructuring and the introduction of new ways of working across Europe, was the principal author and co-presenter of the ‘employment and training’ module of the ‘CBI Initiative 1992’, and is the principal author of the ‘Induction Package for New TEC Directors’. As well as chairing the Judges for the <i>e</i>-Business Innovations awards, he has also been a National Business Award and Sword of Excellence Award judge, a member of the international grand jury for the Golden Peacock awards, and a member of the European Commission’s Team Europe. Formerly an Investors in People ambassador, he is currently an ambassador for the Chartered Institute of Management and Community Network.
From 1994-97 Colin was the Willmott Dixon Professor of Corporate Transformation, Dean of the Faculty of Management and Head of the Putteridge Bury campus at the University of Luton, and a Senior Associate at the Judge Institute of Cambridge University. He was Hooker Distinguished Visiting Professor, McMaster University, Canada in 1995; and Visiting Professor, East China University of Science & Technology, Shanghai in 1996. Between 1997 and 2000 he was a Visiting Professor at the Management Development Institute, Delhi and he has also held Visiting Professorial appointments in Europe, the Middle East and South America. He is currently an Adjunct Visiting Professor in the Department of Geopolitics and International Relations at Manipal University in India. His academic experience also includes some five years as Head of the Centre for Competitiveness and a Professor of Competitiveness at the University of Luton.
Colin has led various change management, re-engineering and transformation projects, and surveys of entrepreneurial/boardroom issues, attitudes and practice for the Institute of Directors, Institute of Management, Institute of Personnel Management, Government Departments and the NHS. Practical lessons derived from these surveys and his work with entrepreneurs and boards are summarised in: <i>Creating Excellence in the Boardroom </i>(McGraw-Hill, 1993), <i>Individuals and Enterprise</i> (Blackhall Publishing, 1999), <i>Shaping Things to Come</i> (Blackhall Publishing, 2001), <i>Developing Directors </i>(Policy Publications, 2007), <i>Winning Companies; Winning People</i> (Policy Publications, 2007), <i>Talent Management 2</i> (Policy Publications, 2012), <i>Transforming Public Services </i>(Policy Publications, 2012) and Transforming Knowledge Management (Policy Publications, 2013).
Colin’s other publications include <i>Creating the Global Company: Successful Internationalisation</i> (McGraw-Hill, 1992), <i>Transforming the Company</i> (Kogan Page, 1992, revised edition 2002 & 2004), <i>The Future of the Organisation: Achieving Excellence through Business Transformation</i> (Kogan Page, 1997 and 1998), <i>Developing a Corporate Learning Strategy</i> (Policy Publications, 1999), <i>The Information Entrepreneur</i> (3Com, 2000), <i>Pricing for Profit</i> (Policy Publications, 2002) and <i>The Knowledge Entrepreneur </i>(Kogan Page, 2003). He is the editor of <i>Business Process Re-engineering: Myth & Reality </i>(Kogan Page, 1994), and executive editor (all Policy Publications) of: <i>The Responsive Organisation: Re-engineering new patterns of work</i> (1995), <i>The Competitive Network</i> (1996), <i>Winning Major Bids</i> (1997), <i>Developing Strategic Customers & Key Accounts</i> (1998), and the ‘Winning new Business in …’ series of reports (1999-) and co-author of <i>Winning New Business </i>(Policy Publications, 2003).
Colin was educated at the London School of Economics (Trevennon Exhibitioner), London Business School, EAESP - Fundacao Getulio Vargas (Brasilian Government Scholar), and the Universities of Aston (PhD), Chicago (Deans List) and Southern California (Graduate School Distinction). His postgraduate degrees include an MSc (Econ) and MSc (London), an MPA (UNISA) and MAs in film studies and international relations. He obtained first place prizes in the final examinations of three professions, the international Change Agent and Transformation Leader Award, and is a Fellow of seven chartered bodies.
Surendra Shroff, Chief Executive,
is the co-founder of Elms Global Ltd.
He has worked in a number of advisory/senior management roles across the public, private and not for profit sectors and has successfully led major diversity, leadership and management development and business transformation programmes. A Quality Management Systems practitioner, he has been a ISO 9001:2000 certified Auditor and an EFQM internal assessor across diverse organizational settings. Surendra is closely involved with learning design and has overall responsibility for the business. He holds an MA in Social Policy Administration, an MSc in Public Service Management from the University of Birmingham in UK.
Elizabeth S Harry, Director Operations & Resources
is the co-founder of Elms Global Ltd. Prior to establishing Elms jointly with Surendra, she has had a distinguished career in international banking as the lead for high value business and personal banking customers. As the Director of Operations she is responsible for effective administration, performance management, service improvement, customer care and client support. Elizabeth has a Masters qualification from (UCL) University College London.
Dr. Andrew Lawrence Norton, Course Director
CertDM, DipM, BSc (Hons), MSc, MBA, DBA MCIM Chartered Marketer
Author of ERP II Implementation – Delivering Benefits Realisation.
Andrew leads on public sector enterprise learning at ELMS.
He has extensive experience in the fields of information system research, business development and marketing and is a thought leader in each of his chosen fields.
With a good understanding of enterprise resource planning implementations within a local authority context, Andrew has devoted 10 years of research to resolve an endemic issue of implementation failure. He has developed a training course for ERP II implementation (http://elmsglobal.com/erp-ii-implementation/). He has also developed the CSF Phasing Model to assist implementation practitioners effectively allocate resources; this contribution to knowledge is based on numerous implementations, books and peer reviewed publications.
Andrew is a member of the Chartered Institute of Marketing and is a Chartered Marketer.
• Author of 3 books and 9 peer review publications
• Doctorate in Business Administration
• Chartered Marketer
• Delivers training and develops e-learning assets
• Undertakes research within the fields of marketing, information systems and science