ERP II Diagnostic Service


“There is often a critical pathway to success, and this is certainly the case for ERP II implementation, where we know that straying of the path is perilous” says Dr. Andrew Lawrence Norton, ERP II Best Practice Learning Process Vision Holder at ELMS Global (A Corporate Learning & Social Responsibility Partner).

Here at ELMS Global, we have developed a diagnostic tool to identify any areas of strength and deficiency for your implementation. It is a quick and easy way to evaluate the proficiency of your project implementation team.

The tool will help support organizations in making informed decisions about their staff’s individual training requirements and it will help staff involved in ERP II implementations identify their individual strengths and areas for improvement.

The new ERP II Diagnostic Tool will help organizations improve their interactions and communicate effectively with their customers in today’s information driven society. It will open up a wealth of possibilities that will allow organizations to gain a better understanding of their customer requirements and find innovative ways to meet them.

Organizations that could benefit from the diagnostic tool include:

  • Those that seek to map customer-facing processes;
  • Those that have extended ERP implementation or seek to do so; and
  • Those that have embarked on an ERP II implementation, or have already done so.

How am I evaluated?

You are invited to take part in an online appraisal which consists of a series of multiple choice questions and answers.

The diagnostic tool works by appraising each delegate against the known ‘critical success factors’ and these are evaluated in the context of the implementation lifecycle. This unique method of appraising training at each stage of your implementation is only available through ELMS Global.

What are the outcomes?

Each member of the project team taking part will get an appraisal of their understanding of critical tasks. This will be presented as a spider diagram, so that areas of strength and improvement can be easily identified. In addition, each critical success factor will be designated with one of the following:

Proficient There is no need to address this area as you have a very good understanding of the potential implementation issues.
Competent This is an area which can be addressed in order to maximise the benefits of your implementation.
Inadequate This is an area which needs to be addressed at your earliest convenience. Problems may arise due to misunderstandings relating to this.
Problematic This is an area which needs to be urgently addressed. There is a high risk of detrimental implementation issues occurring.

What further support can the ERP II Diagnostic Service offer?

In addition to appraisal of the understanding of critical tasks and individual areas of strength and improvement,the ERP II Diagnostic Service offers:

  • Bespoke Digital Transformation training involving front-line and support staff;
  • Access to an online ERP II Best Practice Learning Community;
  • Onsite project implementation support.

How can I get access to the ERP II diagnostic tool? 

Register and access a test version of the tool here

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