Book Overview

Book information from Policy Publications
ISBN: 978-1-872980-24-9

Transforming Knowledge Management
‘A quicker and affordable route to high performance Organisations’
Prof. Colin Coulson-Thomas

Many knowledge management initiatives have been excessively general and overly complex, and they have not delivered hoped for results. A more focused and flexible approach is required that can quickly impact upon performance, achieve multiple objectives and provide clear benefits to both people and organisations.

This 223 page research based A4 report questions ‘traditional’ approaches to knowledge management and sets out a more affordable route to achieving greater returns on investment and building a high performance organisation.


Executive Summary

  1. Knowledge Management and the High Performance Organisation
  2. Underpinning Research and Experience
  3. Knowledge Management and Performance
  4. Reducing Risk and Enabling Compliance
  5. 24/7 Learning and Creating New Knowledge
  6. Managing and Exploiting Knowledge
  7. Knowledge Management and Business Development
  8. Supporting Communities of Knowledge Workers
  9. Transforming Public Services
  10. Purchasing and Informed Decision Making
  11. Communicating and Building Relationships
  12. Adopting and Implementing Knowledge Support
  13. Knowledge Entrepreneurship and ‘New Leadership’

The report contains mini-case studies that illustrate a successful response to a generic challenge facing organisations. For each organisation the mini-case study briefly presents the problem addressed, what was done, results achieved and subsequent situation, what made difference and main learning points.

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